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Client: A Mid-Sized Healthcare Center
Industry: Healthcare
Location: Lagos, Nigeria
Project Duration: 6 months

 

 

Background:
A healthcare center in Lagos was grappling with inefficiencies in critical operational areas. From patient registration to inventory management, manual processes slowed things down. The result? Increased costs, frustrated patients, and workflow disruptions.

 

Challenges:

 

Patient Registration: Manual data entry caused delays and errors.

Staff Scheduling: Shift management lacked organization, creating staffing issues.

Inventory Management: Without real-time tracking, stockouts of essential items were frequent.

Billing & Invoicing: The manual process led to slow, often inaccurate billing.

 

 

Solution:

Airborne Consulting stepped in to transform the hospital's operations with a custom Power Platform solution. Each system was tailored for efficiency and growth.

 

Patient Management System: We automated patient registration and integrated it with their EMR, reducing wait times and data errors.

 

Staff Management & Scheduling: A Power Apps-driven scheduling tool made it easy to manage shifts, with real-time notifications through Power Automate.

 

Inventory Management: A custom-built inventory tracker provided real-time updates on stock levels and automated reorder alerts.

 

Billing & Invoicing System: The invoicing process became seamless with an automated system, integrated with the financial platform for real-time payment tracking.

 

 

Results:

50% Reduction in Patient Wait Times: Automation streamlined the registration process and reduced intake errors.

 

25% Improvement in Staff Efficiency: The scheduling system minimized confusion, ensuring adequate staffing during peak hours.

 

30% Reduction in Operational Costs: Real-time inventory tracking and billing automation significantly lowered overhead.

 

Improved Patient Satisfaction: Efficient operations led to better patient care, boosting overall satisfaction.

 

 

Conclusion:
Airborne Consulting's Power Platform solutions brought measurable improvement to the healthcare center's operations. We delivered a dynamic, scalable platform that addressed their pain points, reducing costs while enhancing patient care. Our tailored approach showcased the versatility of Power Platform in solving real-world challenges, positioning the hospital for sustainable growth.